Summit Auto Body | Peotters Tire and Auto

For the majority of drivers, going to an auto body shop in Summit is a mysterious experience, a scary encounter with the unknown.

Once you hand over your key, you instantly feel uneasy; will your car be returned as good as new, or will the repair specialists do a shoddy job?

How will you know? How will you be able to figure out if you hard-earned money is just being tossed down the drain?

Collision Repair

The best way to know if you are receiving excellent service and professional care is to find a reputable Summit Auto Body shop and then build a relationship with that shop.

However, most people who take their vehicles in to the Auto Body Shop are doing so for the first time. So, how do you know whether or not you can trust an auto body shop?

First of all, it is important to know that most auto body shops are reputable businesses. The majority of Summit Auto Body owners are just struggling to make a living like most small business owners – they want to do a great job on your car so you will return or refer others to their shop.

Auto Repair Body Shop

However, there are a few bad apples that spoil the whole bunch, and you need to be diligent when selecting a shop.

The first thing to do is get a referral or locate a shop online using reviews and testimonials.

One of the most puzzling things about shopping for relatively expensive services (more than $500) like home remodeling, cosmetic surgery, and auto body repair is the wide range of price quotes you receive for essentially the same service. When I ran an auto body shop, we would see quotes from big name shops of $2000 for a front bumper and grille replacement. Sometimes, we could do the job for $1000 and still make a fair profit.

So, was the big name shop's work better? Frankly, yes. Their painter could get a closer color match. Their body man could line up the bumper absolutely perfect...to within a millimeter of factory spec. But...was their work twice as good? Only a body man or painter could spot the difference. From a certain angle, in a certain light, he could see the slightest mismatch in paint color. And with a fine-grade ruler. He could check the gap between bumper and fender and find the slightest differences.

But could a customer perceive the difference between a $2000 and $1000 bumper job? No chance. If I could quantify the difference, it might be (an undetectable) 5%.

I'm not advocating that you choose the lowest bid every time (there are some bad shops out there), but as a former shop owner, I can tell you with confidence that it's seldom worthwhile to choose the highest bid.

You're going to want to choose the most affordable bid from a shop with a good reputation.

Here's how to find that "just right" shop:

1. Get at least 4 bids.
2. Toss the high bid.
3. Do some research on the remaining 3 bids.
4. Check online reviews: Google, Yahoo, Yelp, etc.
5. Check with the Better Business Bureau.
6. Inspect the shop...is it clean and orderly?
7. What about the customer service? Do they answer the phone? Are they polite? Do they answer your questions? Does the manager/estimator create a good, knowledgeable impression?
8. Do they guarantee their work? You will want at least a 3 year guarantee from defects like peeling and discoloration.
9. Usually, the shop will have completed cars waiting for pick up. Inspect the work. Would you pay for that work?

After you've done your investigating, circle the shops you felt comfortable with trusting your car. Trust your gut instinct! Then choose the one with the lowest bid. You'll get a repair that you will be very happy with yet spend hundreds if not thousands less.

Create a list and call each shop to see how well you are treated on the phone.

Select three or four shops that sound good and are in close proximity to your location, and you are ready to take your vehicle in for an estimate.

You should get at least three estimates from three different shops.

The estimate may vary because Auto Body Shops may use different estimating software, but they should all be in the same ballpark. If an estimate differs by a great deal, you should ask why.

The body shop expert should be able to explain all prices on the estimate, including all price quotes and labor charges.

When you get the estimate, you should also be evaluating the Auto Body customer service:

How quickly were you acknowledged?

How efficiently were you helped?

Were all members of the staff polite and friendly?

Did the staff seem knowledgeable?

Be observant during the estimate and you will have a good idea of how you will be treated during the entire repair process.

If the customer service seems lacking, move on to the next place even if the estimate seems reasonable.

If you decide to leave your car, and the shop contacts you later to tell you about additional charges, this may be a sign that it is not a reputable and honest repair facility.

A And A Auto Body

Though additional charges can happen occasionally, it is not a common practice for a reputable shop.

If you do your homework, have some patience, and get a few estimate, the odds are good that you will find a reputable auto body shop.

Once you have found one, it helps to direct all your business to them, and refer them to others.

If you do this, you will have established a good relationship, and you will no longer need to worry about finding an honest auto body shop.

The Results Are In – Who Do You Think is the Best Summit Auto Body in the Area?

Car Repair

For the majority of drivers, going to an auto body shop is a mysterious experience, a scary encounter with the unknown. Once you hand over your key, you instantly feel uneasy; will your car be returned as good as new, or will the repair specialists do a shoddy job? How will you know? How will you be able to figure out if you hard-earned money is just being tossed down the drain?

The best way to know if you are receiving excellent service and professional care is to find a reputable body shop and then build a relationship with that shop. However, most people who take their vehicles in to the shop are doing so for the first time. So, how do you know whether or not you can trust an auto body shop?

First of all, it is important to know that most auto body shops are reputable businesses. The majority of auto shop owners are just struggling to make a living like most small business owners - they want to do a great job on your car so you will return or refer others to their shop. However, there are a few bad apples that spoil the whole bunch, and you need to be diligent when selecting a shop.

The first thing to do is get a referral or locate a shop online using reviews and testimonials. Create a list and call each shop to see how well you are treated on the phone. Select three or four shops that sound good and are in close proximity to your location, and you are ready to take your vehicle in for an estimate.

You should get at least three estimates from three different shops. The estimate may vary because shops may use different estimating software, but they should all be in the same ballpark. If an estimate differs by a great deal, you should ask why. The body shop expert should be able to explain all prices on the estimate, including all price quotes and labor charges.

When you get the estimate, you should also be evaluating the customer service. How quickly were you acknowledged? How efficiently were you helped? Were all members of the staff polite and friendly? Did the staff seem knowledgeable? Be observant during the estimate and you will have a good idea of how you will be treated during the entire repair process. If the customer service seems lacking, move on to the next place even if the estimate seems reasonable.

If you decide to leave your car, and the shop contacts you later to tell you about additional charges, this may be a sign that it is not a reputable and honest repair facility. Though additional charges can happen occasionally, it is not a common practice for a reputable shop.

If you do your homework, have some patience, and get a few estimate, the odds are good that you will find a reputable auto body shop. Once you have found one, it helps to direct all your business to them, and refer them to others. If you do this, you will have established a good relationship, and you will no longer need to worry about finding an honest auto body shop.

Secrets of the Auto Body Shop

Car Repair

For the majority of drivers, going to an auto body shop is a mysterious experience, a scary encounter with the unknown. Once you hand over your key, you instantly feel uneasy; will your car be returned as good as new, or will the repair specialists do a shoddy job? How will you know? How will you be able to figure out if you hard-earned money is just being tossed down the drain?

The best way to know if you are receiving excellent service and professional care is to find a reputable body shop and then build a relationship with that shop. However, most people who take their vehicles in to the shop are doing so for the first time. So, how do you know whether or not you can trust an auto body shop?

First of all, it is important to know that most auto body shops are reputable businesses. The majority of auto shop owners are just struggling to make a living like most small business owners - they want to do a great job on your car so you will return or refer others to their shop. However, there are a few bad apples that spoil the whole bunch, and you need to be diligent when selecting a shop.

The first thing to do is get a referral or locate a shop online using reviews and testimonials. Create a list and call each shop to see how well you are treated on the phone. Select three or four shops that sound good and are in close proximity to your location, and you are ready to take your vehicle in for an estimate.

You should get at least three estimates from three different shops. The estimate may vary because shops may use different estimating software, but they should all be in the same ballpark. If an estimate differs by a great deal, you should ask why. The body shop expert should be able to explain all prices on the estimate, including all price quotes and labor charges.

When you get the estimate, you should also be evaluating the customer service. How quickly were you acknowledged? How efficiently were you helped? Were all members of the staff polite and friendly? Did the staff seem knowledgeable? Be observant during the estimate and you will have a good idea of how you will be treated during the entire repair process. If the customer service seems lacking, move on to the next place even if the estimate seems reasonable.

If you decide to leave your car, and the shop contacts you later to tell you about additional charges, this may be a sign that it is not a reputable and honest repair facility. Though additional charges can happen occasionally, it is not a common practice for a reputable shop.

If you do your homework, have some patience, and get a few estimate, the odds are good that you will find a reputable auto body shop. Once you have found one, it helps to direct all your business to them, and refer them to others. If you do this, you will have established a good relationship, and you will no longer need to worry about finding an honest auto body shop.

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