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Summit Auto Body – Where to Get the Best Tires and Brakes Service?

Peotter’s Tire and Auto understands that, without knowing what to look for, choosing a quality auto body shop is difficult.

It’s important to select the right auto shop to ensure the vehicle is fixed correctly the first time.

It’s also the best way to make sure the shop is honest and reliable. There are many important features of a good shop, including an experienced staff and certifications.

Vehicle Repair Shop

It can also help to read customer reviews before making a selection.

A Certified Summit Auto Body Shop

A good body shop is certified by the largest auto organization. Facilities that gain the approval of the organization have proven their abilities as certification is often a lengthy process.

To become approved, an auto shop must demonstrate it has the latest equipment, qualified technicians and a proper facility.

It must also show it offers above average training to its employees. Larger associations always collect feedback from prior customers as well before issuing an approval.

One of the most puzzling things about shopping for relatively expensive services (more than $500) like home remodeling, cosmetic surgery, and auto body repair is the wide range of price quotes you receive for essentially the same service. When I ran an auto body shop, we would see quotes from big name shops of $2000 for a front bumper and grille replacement. Sometimes, we could do the job for $1000 and still make a fair profit.

So, was the big name shop's work better? Frankly, yes. Their painter could get a closer color match. Their body man could line up the bumper absolutely perfect...to within a millimeter of factory spec. But...was their work twice as good? Only a body man or painter could spot the difference. From a certain angle, in a certain light, he could see the slightest mismatch in paint color. And with a fine-grade ruler. He could check the gap between bumper and fender and find the slightest differences.

But could a customer perceive the difference between a $2000 and $1000 bumper job? No chance. If I could quantify the difference, it might be (an undetectable) 5%.

I'm not advocating that you choose the lowest bid every time (there are some bad shops out there), but as a former shop owner, I can tell you with confidence that it's seldom worthwhile to choose the highest bid.

You're going to want to choose the most affordable bid from a shop with a good reputation.

Here's how to find that "just right" shop:

1. Get at least 4 bids.
2. Toss the high bid.
3. Do some research on the remaining 3 bids.
4. Check online reviews: Google, Yahoo, Yelp, etc.
5. Check with the Better Business Bureau.
6. Inspect the shop...is it clean and orderly?
7. What about the customer service? Do they answer the phone? Are they polite? Do they answer your questions? Does the manager/estimator create a good, knowledgeable impression?
8. Do they guarantee their work? You will want at least a 3 year guarantee from defects like peeling and discoloration.
9. Usually, the shop will have completed cars waiting for pick up. Inspect the work. Would you pay for that work?

After you've done your investigating, circle the shops you felt comfortable with trusting your car. Trust your gut instinct! Then choose the one with the lowest bid. You'll get a repair that you will be very happy with yet spend hundreds if not thousands less.

Auto shops can also receive certification from parts manufacturers and organizations like Auto Body Alliance, which requires the shop to meet certain qualifications.

Qualified and Experienced Staff in the Repair Shop

A good auto body shop has qualified staff with a number of certifications. Certification from ASE (Automotive Service Excellence) is especially important.

ASE is a non-profit organization that offers certifications to automobile technicians that show proficiency in their trade.

Technicians may also have certification from car manufacturers like GM, Chrysler, Toyota and Nissan, showing their knowledge and experience dealing with particular car brands.

Some auto technicians also receive aftermarket training from Bendix, Moog, or NAPA. Most training requires a great deal of knowledge and experience and demonstrates a technician is a professional in their field.

Positive Customer Auto Body Shop Reviews

When possible, former clients should be consulted about their experience with the shop. Some resources to find reviews are online, making it easy to decide if a body shop has good feedback from the public.

Reviews should mention that the vehicle was fixed properly the first time and work was completed in a timely fashion.

Positive reviews should also discuss whether a warranty was offered by the body shop and if the facility was clean and orderly.

A facility that has the approval of a large automobile association has shown a history of positive feedback from customers, although it’s always a good idea to check into a shop as much as possible.

Accepts All Insurance

Another important aspect of a good body shop is its acceptance of all forms on insurance.

Peotter’s Tire and Auto believes that an auto body shop that accepts all insurance providers demonstrates it has experience working with insurance companies to settle claims quickly.

Auto Body Repair Quote

In Summary:

A shop that is hesitant to accept major insurance providers is a red flag that something may be wrong.

This is also a matter of convenience and makes it easier for the vehicle owner to select a shop they feel comfortable with.

Selecting the right auto body shop requires a bit of patience and consideration.

For example, choosing the first shop available can be a disaster if the employees aren’t trained properly.

A good auto shop is clean and up-to-date with a friendly and knowledgeable staff. The shop should have positive reviews and a range of certifications for both the facility and technicians.

It should also accept all forms of insurance, making repairs easy and convenient.

Auto Body Collision Repair Shop

One of the most puzzling things about shopping for relatively expensive services (more than $500) like home remodeling, cosmetic surgery, and auto body repair is the wide range of price quotes you receive for essentially the same service. When I ran an auto body shop, we would see quotes from big name shops of $2000 for a front bumper and grille replacement. Sometimes, we could do the job for $1000 and still make a fair profit.

So, was the big name shop's work better? Frankly, yes. Their painter could get a closer color match. Their body man could line up the bumper absolutely perfect...to within a millimeter of factory spec. But...was their work twice as good? Only a body man or painter could spot the difference. From a certain angle, in a certain light, he could see the slightest mismatch in paint color. And with a fine-grade ruler. He could check the gap between bumper and fender and find the slightest differences.

But could a customer perceive the difference between a $2000 and $1000 bumper job? No chance. If I could quantify the difference, it might be (an undetectable) 5%.

I'm not advocating that you choose the lowest bid every time (there are some bad shops out there), but as a former shop owner, I can tell you with confidence that it's seldom worthwhile to choose the highest bid.

You're going to want to choose the most affordable bid from a shop with a good reputation.

Here's how to find that "just right" shop:

1. Get at least 4 bids.
2. Toss the high bid.
3. Do some research on the remaining 3 bids.
4. Check online reviews: Google, Yahoo, Yelp, etc.
5. Check with the Better Business Bureau.
6. Inspect the shop...is it clean and orderly?
7. What about the customer service? Do they answer the phone? Are they polite? Do they answer your questions? Does the manager/estimator create a good, knowledgeable impression?
8. Do they guarantee their work? You will want at least a 3 year guarantee from defects like peeling and discoloration.
9. Usually, the shop will have completed cars waiting for pick up. Inspect the work. Would you pay for that work?

After you've done your investigating, circle the shops you felt comfortable with trusting your car. Trust your gut instinct! Then choose the one with the lowest bid. You'll get a repair that you will be very happy with yet spend hundreds if not thousands less.

Customers say body shop cashes insurance checks, keeps cars