For the majority of drivers, going to an auto body shop in Summit NJ is a mysterious experience, a scary encounter with the unknown.
Once you hand over your key, you instantly feel uneasy; will your car be returned as good as new, or will the repair specialists do a shoddy job?
How will you know? How will you be able to figure out if you hard-earned money is just being tossed down the drain?
The best way to know if you are receiving excellent service and professional care is to find a reputable Summit NJ Auto Body shop and then build a relationship with that shop.
However, most people who take their vehicles in to the Auto Body Shop are doing so for the first time. So, how do you know whether or not you can trust an auto body shop?
First of all, it is important to know that most auto body shops are reputable businesses. The majority of Summit Auto Body owners are just struggling to make a living like most small business owners – they want to do a great job on your car so you will return or refer others to their shop.
However, there are a few bad apples that spoil the whole bunch, and you need to be diligent when selecting a shop.
The first thing to do is get a referral or locate a shop online using reviews and testimonials.
Jeff what are the three questions should ask a body shop before they consider dropping their car off for repairs? Well what's important is that the repair shop actually be qualified to fix that particular vehicle.
Today modern cars require specialized training and equipment to be able to perform repairs to the manufacturer's standards.
For instance, this Mini Cooper and other BMWs require what's called rivet bonding.
So, glue joints and rivets.
They're actually repaired like aircraft today.
This is important because this maintains the structural integrity the manufacturer designed for a repair situation.
Like this fixture frame bench here that utilizes actual jigs to support the vehicle across its entire platform and place factory components precisely where the manufacturer has designated.
These systems are different than generic systems that simply are reverse engineered and don't have jig and holding capacity.
Shops that aren't trained and equipped to properly perform a repair utilizing generic equipment or generic procedures can't restore the vehicle to the manufacturer's standards and that doesn't necessarily maintain the safety ratingdesigned for the vehicle.
You potentially jeopardize the collision energy management system.
The vehicle might not perform the same in a future collision and you could possibly be more injured than you would if the car doesn't perform as the manufacturer intended.
The second question a consumer should ask is "Where does the body shop's loyalty lie?" Is it an independent repair center that relies on satisfied customers to drive business through their door and therefore fixes vehicles correctly? Or is the body shop on the insurance company's "preferred network?" Those body shops rely on the insurance referrals and when those body shops utilize cheap, imitation, and savage parts utilize the quickest possible repair times and keep costs as low as possible that generates the next referral.
But that's a recipe for shortcuts.
The third question, Paul, is "Can the repair shop make this process convenient for me?" Most consumers today want convenience and ease.
Repair shops that are high-quality repair shops are going to put their customers' interests first & do everything they can to have a satisfied customer.
That includes sheduling a rental car, scheduling a tow engaging in conversations with the insurance company and making sure the vehicle is fixed right for the consumer.
Create a list and call each shop to see how well you are treated on the phone.
Select three or four shops that sound good and are in close proximity to your location, and you are ready to take your vehicle in for an estimate.
You should get at least three estimates from three different shops.
The estimate may vary because Auto Body Shops may use different estimating software, but they should all be in the same ballpark. If an estimate differs by a great deal, you should ask why.
The body shop expert should be able to explain all prices on the estimate, including all price quotes and labor charges.
When you get the estimate, you should also be evaluating the Auto Body customer service:
How quickly were you acknowledged?
How efficiently were you helped?
Were all members of the staff polite and friendly?
Did the staff seem knowledgeable?
Be observant during the estimate and you will have a good idea of how you will be treated during the entire repair process.
If the customer service seems lacking, move on to the next place even if the estimate seems reasonable.
If you decide to leave your car, and the shop contacts you later to tell you about additional charges, this may be a sign that it is not a reputable and honest repair facility.
Though additional charges can happen occasionally, it is not a common practice for a reputable shop.
If you do your homework, have some patience, and get a few estimate, the odds are good that you will find a reputable auto body shop.
Once you have found one, it helps to direct all your business to them, and refer them to others.
If you do this, you will have established a good relationship, and you will no longer need to worry about finding an honest auto body shop.
The Results Are In – Who Do You Think is the Best Summit NJ Auto Body in the Area?
Today's vehicles are made with many different types of fuel-saving materials like lightweight alloys and plastics. It is important for an auto body shop to be aware of the different materials and techniques used for repairing them.
Auto body shops and collision repair services refer to manuals for instructions repairing bumpers. The different material types require various finish materials, removal and installation procedures.
When a plastic bumper is cracked or has a small hole it can be repaired to look as good as new. Replacing the bumper is wasteful and it creates unnecessary debris for our landfills. A good, eco-friendly auto body shop will only recommend replacing the bumper if the damage is severe enough that repair time would be considered unreasonable and quality of results would be unsatisfactory.
The cost of repairing small abrasions, cracks and holes in plastic bumpers is often much cheaper than replacing the part. Of course, many collision repair technicians would rather replace the part and charge a fee for their labor plus mark-up on the price of the part because they lack in cosmetic repair skills and it is easier to warranty the work.
Working with Plastics
The first step to repairing plastic bumpers is to identify the material in order to choose the method of repair. Auto body shops use ISO codes on the parts to identify the various families of plastics. They cross-reference the codes with charts from the suppliers or by accessing reference materials on the internet.
It is important that the collision repair technician determine the type of plastic they are working with so they know the proper welding procedure to use to avoid damage to the part.
Some plastics can be welded with an airless welder or hot-air welder; others require a hot glue type of procedure. Tests must be performed and welding procedures have to be done correctly to avoid adhesion failure. Some bumpers will melt with a slight color change and they will remain tacky in the area where they have melted.
The bumper repair technician must identify the type of plastic they are working with in order to be successful with adhesive repairs. Failure to properly identify the plastic results in adhesion-related problems.
Some repair materials are based on flexible and rigid plastics. Using the wrong material can cause cracking when the part is flexed or it may not provide the correct strength for the repair area.
Cleaning and Prep
Proper cleaning and prep is critical for proper adhesion and finish. Whether the technician is repairing or replacing the bumper, the part will need to be cleaned. The bumper being repaired is likely to be dirty from the road; the new replacement part can have contamination on it from the manufacturing process.
Auto body repair professionals should use a low-VOC surface cleaner or a special plastics parts cleaner to help prevent solvents from going too deep into the plastic. If solvents are too harsh, they go deep into the plastic and cause adhesion problems after repairs are done.
This is an overview of the process of working with plastics. Time is money in the auto body industry; therefore, many collision repair technicians choose to replace rather than repair plastic bumpers and other parts.
Technology allows us to repair many items that are often replaced. As resources become scarce and landfills become over-full, we really should consider repairing rather than replacing when possible.
Watch A Full Body Shop Repair In 90 Seconds
When you think of auto body shops, the first thing that pops into your mind is usually a place where you bring your car to after you an accident that needs some sort of collision or damage repair done; you might also think that an auto body shop is a place where you would bring your car to for some minor touch up work for various scratches or dents that have mysterious migrated onto your car. Thinking these things is by no stretch wrong but another thing that auto body shops perform is custom car modifications.
The realm of things that can fall into the category of custom automotive work are endless. Everything ranging from body kits to mufflers and even paint jobs can be perform by your local body shop providing they have the proper supplies and equipment for the job. As with all things, some auto body shops have a better reputation then others when it comes to do custom work. A good thing to keep in mind is the workload of the garage you are planning on visiting on any given time. If the body shop you are trying to use is full of customers, they might very well be able to do the work but the turn around time would be long. If the reputation of the shop is good enough then it is worth the wait and going through the hassle of making other plans while your car is being worked on.
After you have decided on the type of work you would like to have done to your car, you should specifically ask one of the auto body shops you have in mind if they can perform the job. If you have a fancy car that requires special tools of mechanical knowledge then it might be out of the realm of possibility for certain garages. It is also well worth it to research the auto body work shop you are planning on visiting in terms of any complaints filed against them before you bring your car in. The best way to do this is by looking on the Internet for reports filed against the shop you are interested in.
Before any custom work is done to your vehicle you should ask upfront for a clear cut estimate and to be telephoned if any extra work needs to be performed that is vital to the success of the original job request. If you have found a good garage, they would not do any extra work without your prior consent or agreement.