Summit NJ Tires and Auto | Peotters Tire and Auto

For the majority of drivers, going to an auto body shop in Summit NJ is a mysterious experience, a scary encounter with the unknown.

Once you hand over your key, you instantly feel uneasy; will your car be returned as good as new, or will the repair specialists do a shoddy job?

How will you know? How will you be able to figure out if you hard-earned money is just being tossed down the drain?

Auto Electric Repair

The best way to know if you are receiving excellent service and professional care is to find a reputable Summit NJ Auto Body shop and then build a relationship with that shop.

However, most people who take their vehicles in to the Auto Body Shop are doing so for the first time. So, how do you know whether or not you can trust an auto body shop?

First of all, it is important to know that most auto body shops are reputable businesses. The majority of Summit Auto Body owners are just struggling to make a living like most small business owners – they want to do a great job on your car so you will return or refer others to their shop.

What Do Auto Body Shops Do

However, there are a few bad apples that spoil the whole bunch, and you need to be diligent when selecting a shop.

The first thing to do is get a referral or locate a shop online using reviews and testimonials.

ON KXAN.

COM.

MUSIC HUNDREDS OF COMPLAINTS IN A MATTER OF MONTHS.

PARKING AND NOISE VIOLATIONS.

EVEN THE SITE OF A DEADLY-OFFICER INVOLVED SHOOTING.

(REPORTER: "AND WHAT IS THE ISSUE IN YOUR OPINION?") DARREN WYDERMYER: "UH, NO FURTHER COMMENT.

" MORE THAN A DECADE AGO, WE FIRST INVESTIGATED THIS AUSTIN NIGHT CLUB, OWNED BY DARREN WYDERMYER -- A BUSINESSMAN.

THESE DAYS, HE'S SWITCHED CAREERS.

OPENING UP TWO GARAGES IN AUSTIN CALLED "D- TOWN BODY SHOP.

"AND THE COMPLAINTS HAVEN'T STOPPED.

ROBERT:THIS TIME, THEY'RE FROM CUSTOMERS WHO TELL US HE'S HOLDING THEIR CARS HOSTAGE - SOMETIMES FOR YEARS!CASHING THEIR INSURANCE CHECKS, BUT NEVER FIXING THEIR VEHICLES.

SYDNEY:TONIGHT, THOSE CUSTOMERS ARE ONE STEP CLOSER TO RECLAIMING THEIR CARS.

AFTER KXAN INVESTIGATOR BRITTANY GLAS TRACKS WYDERMYER DOWN.

AND EXPOSES HIS OPERATION.

CAMILO MACIEL, CAR OWNER: CRYING, "I'VE GONE TO THE EDGE AND BACK, MAN.

" WHEN CAMILO MACIEL TOOK HIS BRAND NEW FORD FUSION TO D-TOWN BODY SHOP BACK IN 20-16.

CAMILO MACIEL, CAR OWNER: "I HIT THE UNDERCARRIAGE OF MY CAR FROM A CURB.

SO, IT WAS JUST MINOR DAMAGE ON THE FENDER.

".

HE WAS HOPING FOR A QUICK FIX.

CAMILO MACIEL, CAR OWNER: "GOTTA PUSH FORWARD AND JUST FIGURE IT OUT.

"LEFT WITHOUT A VEHICLE TO GET TO WORK.

AND SHUTTLE HIS KIDS AROUND.

CAMILO MACIEL, CAR OWNER: "I TAKE YOUR JOB AWAY AND OK, NOW HOW YOU GONNA EAT NEXT WEEK? AND IT'S NOT ONLY YOU, YOU GOTTA THINK ABOUT YOUR GIRLS.

" MACIEL SAYS HE CHECKED IN WITH D-TOWN OWNER, DARREN WYDERMYER.

WHO HAD ALREADY COLLECTED HIS INSURANCE MONEY.

AND WOULD BEGIN CHARGING HIM A STORAGE FEE FOR KEEPING HIS CAR.

CAMILO MACIEL, CAR OWNER: "I NEED MY CAR BACK.

WHEN IS IT GOING TO BE IN? AND HE KEPT SAYING NEXT WEEK, NEXT WEEK, NEXT WEEK.

" WEEKS WENT BY.

CAMILO MACIEL, CAR OWNER: "MY CAR WAS THE SAME.

SAME WAY IT WAS THE DAY THAT THE ACCIDENT HAPPENED.

"THEN MONTHS.

SO HE STOPPED BY AGAIN.

CAMILO MACIEL, CAR OWNER: "THEN HE SAID YOU KNOW WHAT, YOU NEED TO GET OFF MY PROPERTY, CALLED THE COPS.

I SAID NO, NO, NO WHAT'S GOING ON HERE?""CALLING THE COPS" ON CUSTOMERS.

IS PRETTY COMMON AT D-TOWN.

HUNDREDS OF TIMES IN RECENT YEARS, ACCORDING TO POLICE RECORDS AND 9-1-1 AUDIO.

BRITTANY GLAS, REPORTING: "HI DARREN, MY NAME IS BRITTANY GLAS WITH KXAN NEWS.

I'VE BEEN TRYING TO REACH YOU.

HAVE YOU RECEIVED ANY OF MY MESSAGES?" BRITTANY GLAS: PHONE MAKES END CALL NOISE.

"ALRIGHT, SO HE HUNG UP.

"WHEN WE SHOWED UP TO HIS SHOP IN SOUTH AUSTIN, HE LOCKED US OUT.

DARREN WYDERMYER, OWNER, D-TOWN: "YOU'RE NOT WELCOME.

" BRITTANY GLAS, REPORTING: "WE JUST WANTED TO TALK TO YOU BECAUSE A NUMBER OF CUSTOMERS HAVE REACHED OUT TO US, SAYING YOU'RE HOLDING THEIR CARS HOSTAGE.

"JEAN PELISSERO, LANDLORD: "I'VE NEVER SEEN ANYBODY WORKING HERE.

"WE FOUND NEARLY TWO DOZEN OF THOSE CARS.

DUSTY AND STILL NEEDING REPAIRS.

ACROSS TOWN AT D-TOWN'S NORTH AUSTIN LOCATION.

JEAN PELISSERO, LANDLORD: "I SENT HIM A LETTER ASKING HIM TO TELL ME WHICH CAR BELONGED TO WHOM, BUT NEVER HEARD FROM HIM.

"THE BUILDING'S LANDLORD EVICTED D-TOWN LAST MONTH FOR FAILURE TO PAY RENT.

AND IS NOW WORKING TO GET OWNERS THEIR VEHICLES, INCLUDING MACIEL'S.

WE FOUND HIS - STILL UNTOUCHED.

MORE THAN TWO YEARS AFTER HE DROPPED IT OFF.

CAMILO MACIEL: "IT'S JUST UNBELIEVABLE THAT THAT MANY PEOPLE HAVE GONE THROUGH THAT AND THAT NOTHING HAS BEEN DONE.

THEY'RE STILL IN BUSINESS.

"CAMILO MACIEL: "IT DIDN'T JUST AFFECT ME.

IT AFFECTED MY FAMILY.

IT AFFECTED EVERYTHING.

"SO WHY CAN'T THE COPS DO ANYTHING HERE?WELL, IT'S A CIVIL CUSTOMERS HAVE THE OPTION TO SUE, BUT THAT CAN GET EXPENSIVE.

AND HERE'S THE THING -- THE STATE DOESN'T REGULATE BODY SHOPS.

BUT WE'VE BROUGHT THIS CONCERN TO A CENTRAL TEXAS STATE LAWMAKER, WHO WANTS TO LOOK INTO CHANGING THAT NEXT LEGISLATIVE SESSION.

TOMORROW NIGHT ON KXAN NEWS AT 10.

WE'LL SIT DOWN WITH HER TO FIND OUT WHAT RULES COULD CHANGE.

TO PROTECT YOU FROM PLACES LIKE THIS.

BRITTANY GLAS.

KXAN INVESTIGATES.

INVESTIGATES.

KXAN BRITTANY GLAS.

KXAN INVESTIGATES.

SYDNEY:THE CAR OWNER IN THIS INVESTIGATION TELLS US - HE DIDN'T DO MUCH RESEARCH BEFORE TAKING HIS CAR INTO D-TOWN.

A SIMPLE CHECK WITH THE BETTER BUSINESS BUREAU SHOWS THE BUSINESS HAS AN "F" RATING.

AND FAR MORE COMPLAINTS THAN OTHER BODY SHOPS IN THE AREA.

THIS INVESTIGATION ALL STARTED WHEN VIEWERS REACHED OUT TO US.

IF YOU SEE SOMETHING YOU THINK WE SHOULD INVESTIGATE, EMAIL.

Create a list and call each shop to see how well you are treated on the phone.

Select three or four shops that sound good and are in close proximity to your location, and you are ready to take your vehicle in for an estimate.

You should get at least three estimates from three different shops.

The estimate may vary because Auto Body Shops may use different estimating software, but they should all be in the same ballpark. If an estimate differs by a great deal, you should ask why.

The body shop expert should be able to explain all prices on the estimate, including all price quotes and labor charges.

When you get the estimate, you should also be evaluating the Auto Body customer service:

How quickly were you acknowledged?

How efficiently were you helped?

Were all members of the staff polite and friendly?

Did the staff seem knowledgeable?

Be observant during the estimate and you will have a good idea of how you will be treated during the entire repair process.

If the customer service seems lacking, move on to the next place even if the estimate seems reasonable.

If you decide to leave your car, and the shop contacts you later to tell you about additional charges, this may be a sign that it is not a reputable and honest repair facility.

Repair The Car

Though additional charges can happen occasionally, it is not a common practice for a reputable shop.

If you do your homework, have some patience, and get a few estimate, the odds are good that you will find a reputable auto body shop.

Once you have found one, it helps to direct all your business to them, and refer them to others.

If you do this, you will have established a good relationship, and you will no longer need to worry about finding an honest auto body shop.

The Results Are In – Who Do You Think is the Best Summit NJ Auto Body in the Area?

Automotive Shop

Today's vehicles are made with many different types of fuel-saving materials like lightweight alloys and plastics. It is important for an auto body shop to be aware of the different materials and techniques used for repairing them.

Auto body shops and collision repair services refer to manuals for instructions repairing bumpers. The different material types require various finish materials, removal and installation procedures.

Bumper Repairs

When a plastic bumper is cracked or has a small hole it can be repaired to look as good as new. Replacing the bumper is wasteful and it creates unnecessary debris for our landfills. A good, eco-friendly auto body shop will only recommend replacing the bumper if the damage is severe enough that repair time would be considered unreasonable and quality of results would be unsatisfactory.

The cost of repairing small abrasions, cracks and holes in plastic bumpers is often much cheaper than replacing the part. Of course, many collision repair technicians would rather replace the part and charge a fee for their labor plus mark-up on the price of the part because they lack in cosmetic repair skills and it is easier to warranty the work.

Working with Plastics

The first step to repairing plastic bumpers is to identify the material in order to choose the method of repair. Auto body shops use ISO codes on the parts to identify the various families of plastics. They cross-reference the codes with charts from the suppliers or by accessing reference materials on the internet.

It is important that the collision repair technician determine the type of plastic they are working with so they know the proper welding procedure to use to avoid damage to the part.

Some plastics can be welded with an airless welder or hot-air welder; others require a hot glue type of procedure. Tests must be performed and welding procedures have to be done correctly to avoid adhesion failure. Some bumpers will melt with a slight color change and they will remain tacky in the area where they have melted.

Adhesive Repairs

The bumper repair technician must identify the type of plastic they are working with in order to be successful with adhesive repairs. Failure to properly identify the plastic results in adhesion-related problems.

Flexibility

Some repair materials are based on flexible and rigid plastics. Using the wrong material can cause cracking when the part is flexed or it may not provide the correct strength for the repair area.

Cleaning and Prep

Proper cleaning and prep is critical for proper adhesion and finish. Whether the technician is repairing or replacing the bumper, the part will need to be cleaned. The bumper being repaired is likely to be dirty from the road; the new replacement part can have contamination on it from the manufacturing process.

Auto body repair professionals should use a low-VOC surface cleaner or a special plastics parts cleaner to help prevent solvents from going too deep into the plastic. If solvents are too harsh, they go deep into the plastic and cause adhesion problems after repairs are done.

This is an overview of the process of working with plastics. Time is money in the auto body industry; therefore, many collision repair technicians choose to replace rather than repair plastic bumpers and other parts.

Technology allows us to repair many items that are often replaced. As resources become scarce and landfills become over-full, we really should consider repairing rather than replacing when possible.

What to Look for in an Auto Body Shop

Auto Body Collision Repair Shop

What makes auto body shops so difficult to heat during the cold season? To shop owners, the answer is obvious. Auto body shops are characteristically dusty, breezy, high heat-loss environments. To make the indoor air more breathable and safe for workers, fresh air must be introduced through use of exhaust fans and/or raising overhead doors to help dissipate and eliminate contaminants. The problem is, as contaminants are pulled out, so is the heated air. Seemingly a "no win" scenario right?

So what's the most effective and efficient way to heat body shops?

Answer: Infrared radiant tube heaters.

Why Infrared?

To help answer that question, let's review what "infrared" is and how it works.

Infrared (IR) is electromagnetic wave energy that travels at the speed of light until it strikes an object. Upon striking an object, the IR energy converts to heat and is either reflected or absorbed. Dark and opaque objects (i.e. asphalt, concrete, etc.) readily absorb radiant IR heat energy, whereas highly reflective objects such as chrome and polished aluminum are poor absorbers and tend to reflect that energy away.

The most familiar IR emitter (heater) is our own sun. The sun radiates its IR energy through our atmosphere to the earth's surface, uninhibited by wind. As the earth's surface absorbs that energy, our air becomes warm.

During our North American winters the sun's rays are less dense due to the angle of the sun in the sky and our air temperatures are much cooler. But by summer solstice the sun's rays are at their peak angle and absorption is at its highest, resulting in warmer air temperatures.

Why use infrared tube heaters for your body shop?

1) Ceiling suspended infrared tube heaters mimic the warmth of the sun by warming up tools, machinery, floors and people directly, thereby warming the air indirectly.

2) Unlike forced air heaters, infrared tube heaters do not blow air throughout the space. That's a big plus in body shops where dust in painting areas is a problem.

3) Quicker heat recovery. As infrared energy absorbs into floors, tools, vehicles, etc., heat is recovered much more quickly when overhead doors are opened and closed again or when exhaust fans are cycled on and off periodically. That's because surfaces in the direct path of the infrared rays become a "heat sink". In other words, stored heat in objects re-radiates to warm the surrounding air.

4) Energy efficiency - an infrared tube heating system can save as much as 50% or more in fuel savings compared to conventional forced air. This is especially true in body shops where air exchanges are very high.

5) Infrared heaters can increase production. A carefully designed infrared tube heating system can be used to decrease drying times and enhance paint job quality. Placing vehicles in the path of infrared radiation warms cold metal surfaces. Paint applied to warm metal surfaces is less likely to run or drip than when applied to cold surfaces. And because infrared heaters don't move air around, there is less opportunity for dust particles to mix with newly applied paint.

We should note that gas infrared tube heaters are NOT to be used inside paint booths or paint mixing rooms. Tube heater emitters can reach 900 to 1100 Degrees F, well above the flash point of solvent-based primers and sprays. Spraying should be contained in a designated paint room with a filter bank and exhaust system to carry away potentially explosive fumes. Once spraying is done and the booth is ventilated with fresh air, vehicles and components can then be moved out of the spray booth to an isolated drying area where the infrared heaters are located.

Are some infrared tube heaters better than others for heating body shops?

Yes indeed.

That's where you need to do a bit of homework. A thorough review of the various infrared tube heater manufacturers can turn up some surprising differences between brands and product offerings. In your search, ask about burner design (are controls isolated from the air stream? They should be.), emitter tubing (heat-treated aluminized or cheaper hot-rolled steel?), reflector efficiency (50% efficient or 100%), and warranty (10 years is better than 5 years).

Auto Collision Repair Shops

New Jersey Auto Body Shop | Peotters Tire and Auto